Last Updated: August 18, 2026
At HipHop Store, operated by Dusi Lokesh, we want customers to have a satisfactory shopping experience.
1. Return Period
Return requests should generally be submitted within 7 days of delivery, unless a different return period is specifically mentioned on the product page.
2. Return Conditions
Products must generally be:
- Unused
- Unworn
- Unwashed
- In original condition
- In original packaging where applicable
- With original tags and labels where applicable
- Accompanied by applicable accessories
3. Damaged or Incorrect Products
If you receive a:
- Damaged product
- Defective product
- Wrong product
- Product missing essential components
please contact us as soon as possible.
We may request photographs, videos, order details, or other information to verify the issue.
4. Non-Returnable Products
Certain products may not be eligible for return due to hygiene, customization, clearance, or product-specific restrictions.
Applicable restrictions may be mentioned on the product page.
5. Return Approval
All return requests are subject to verification.
Please do not send a product back without receiving return instructions from HipHop Store.
6. Refunds
Once an approved returned product is received and inspected, an applicable refund will be initiated.
Refunds may be processed to the original payment method or through another appropriate method.
The time taken for the amount to appear in your account depends on the relevant bank or payment provider.
7. Return Shipping
Return shipping charges may apply depending on the reason for the return.
Where the return is due to an error attributable to HipHop Store, the applicable return shipping arrangement may be handled by us.
8. Exchanges
Exchanges may be available depending on product and size availability.
An exchange cannot be guaranteed if the requested replacement is unavailable.
9. Return Rejection
A return may be rejected if:
- The product has been used
- The product has been washed
- Tags have been removed
- The product has been altered
- The product has been damaged through misuse
- The request is outside the applicable return period
- The product does not satisfy return conditions
10. Contact
Dusi Lokesh – HipHop Store
Banjara Hills, Hyderabad, Telangana – 500034, India
Phone: 6302380083
Email: Info@hiphopstore.shop